Buyers receive automated emails for various actions on the platform, including account authentication, document requests, sample requests, quote requests, orders, and messages.
This article highlights examples of the emails you may receive, so you know what to expect in your inbox. If you are not receiving email notifications, please check out this article.
Note: MDM is available for purchase. Request a quick demo of MDM here.
Contents
Authentication
Document Request
Sample Request
Request for Quote
Order
Messenger
Authentication
Complete Registration
Reset Password Instructions
Multifactor Authentication (MFA) - Please Confirm Your Identity
Document Request
Request Received
Approved: Your document request for {Product} was approved
Completed: Your document request for {Product} was completed
Sample Request
We Got Your Sample Request!
Approved: Your sample request for {Product} by {Company} was approved
In progress: Your sample request for {Product} is in progress
Shipped: Your sample request for {Product} was shipped
Delivered: Your sample request for {Product} was delivered
Request for Quote
We Got Your RFQ Request!
In Progress: Your RFQ for {Product} is in progress
Approved: Your RFQ for {Product} was approved
Completed: Your RFQ for {Product} was completed!
Order
Quote created - {Quote} has been updated by {Company}
We Got Your Order!
Document has been added to order
Confirmed Status - Fulfillment status for {Order} has been updated
Shipped Status - Fulfillment status for {Order} has been updated
Messenger
You have a message waiting on Knowde
Incoming Invitation
Meeting Invite - You are Invited!
Email Confirmation
New Message - {User} at {Company}
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