Knowde sends email notifications to suppliers about requests and leads. If you are not receiving these, it may be due to inbox spam, subscription preferences, or blocked emails. In this article, you'll learn about the reasons for not receiving Knowde email notifications and how to address them.
Contents
Spam
Email notifications may have been sent to the spam or junk section of your inbox with your email’s security measures. Please check there to make sure these emails are not marked as spam. If these emails are labeled as spam, please unmark the emails as spam to move them to your inbox. Future messages from Knowde will be sent to your inbox.
Unsubscribed
Your email may have been unsubscribed from knowde.com and knowde.info emails. This may have occurred due to clicking "Unsubscribe" to Knowde’s email notifications, your company’s firewall or antivirus software, or updating email settings in your User Profile. To resubscribe, please submit a request here to have your email added.
Blocked Email
Your email may have measures blocking Knowde notifications from being delivered. If you suspect this is the case, please contact your company’s IT department to get emails from Knowde added to your company’s whitelist to unblock Knowde’s emails. These are the Knowde domain emails depending on the type of notification delivered:
knowde.com
knowde.info
knowde.eu
knowde.atlassian.net
knowde.digital
knowde.email
knowde.store
If you have tried all of the methods above and are still not receiving email notifications, please submit a request here.
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