Configure Your Terms of Sale

Use Knowde’s powerful Terms of Sale functionality to manage your eCommerce-enabled Store. Automate quotes, create rules for targeted customers & brands, and create selling policies that configure how customers can checkout and purchase.  

In this article, you'll learn how to configure and manage your Terms of Sale.

Note: This feature is available to eCommerce-enabled Suppliers on Marketplace or the Customer Experience Platform.

Contents

Learn about Terms of Sale

Create a Terms of Sale

Manage Terms of Sale Policies

Learn about Terms of Sale

Terms of Sale adapts your product pages and selling policies to your company’s needs. Your selling policies can be customized and automated while supporting your customer, product, and fulfillment requirements. 

Terms of Sale policies you create issue Instant Quotes. Targeted Customers are asked 3 Qualifying Questions before receiving an Instant Quote. If their answers match your requirements, they will instantly get access to Pricing & Terms. If not, we’ll ask them to submit a standard Request for Quote.

Create a Terms of Sale

Terms of Sale automates your company’s quote creation process. Create policies based on your company’s business rules and target specific customer groups to receive terms and pricing information. 

To Create a Terms of Sale policy: 

1. Navigate to Terms of Sale under Settings in the Account Manager left hand sidebar
2. Click Create Term of Sale button in the top right corner of the Terms of Sale page
3. By default the setting “Enable Customers to Place an Order Online” is toggled on.
   • When enabled, your Customers will be able to add Quotes from this Policy to their Cart and Place an Order.
   • When disabled, your Customers will be directed to Contact you directly via phone or email to Request an Order.
4. Complete the Policy Overview section. Provide the:
   • Policy Name
   • Description
   • Policy Expiration Date.
     • This is when the Terms of Sale will automatically stop generating Quotes. 
5. Complete the Specify Target Customers section to set criteria for which customers can be provided an Instant Quote
6. Select a Customer Segment: Only Knowde Members or Only Verified Knowde Members

   Note: Only Verified Knowde Members are members with a recognized and verified business and have a verified
   business email

7. Set up to six Custom Conditions to narrow down your customer segment
8. Complete the Specify Target Products to select which products the policy applies to and the established pricing model offered instantly 
9. Select the Products the Policy applies to: All Products or Specific Products
10. Select a Product Pricing Model:
    • Manage pricing at the SKU level
    • Increase price by a percentage for a given Unit/Package, or Increase Price by cash amount for a given Unit/Package
11. Complete the Build your Qualifying Questions section to set questions asked to a Customer to determine if they qualify for an Instant Quote
12. Select the qualifying Target Markets or check the box to Accept any Target Market 
13. Enter an Expected Annual Volume range or check the box to Accept any Volume Range
14. Select a Delivery Location or check the box to Accept any Delivery Location 
    
15. Complete the Term Visibility and Specify Terms Visibility sections to display Term Rules transparently for your Customer before they checkout 
16. Click Publish Policy in the top right or Save as a Draft to publish the Terms of Sale 

Manage Terms of Sale Policies

Quickly view and manage your created policies from your Terms of Sale page where you can view the Rule title, Description, Status, Creator or take action on all of your policies.  

To Publish a Policy:

1. Navigate to Terms of Sale under Settings in the left hand sidebar
2. Click the play button under Actions

To Un-Publish a Policy:

1. Navigate to Terms of Sale under Settings in the left hand sidebar
2. Click the pause button under Actions

To Edit a Policy:

1. Navigate to Terms of Sale under Settings in the left hand sidebar
2. Click the Edit icon under Actions
3. Edit the Policy sections needed
4. Click Save Changes on the top right

To Delete a Policy:

1. Navigate to Terms of Sale under Settings in the left hand sidebar
2. Click the ‘...’ icon under Actions 
3. Select Trash from the dropdown

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