Area
|
Description
|
Steps
|
Expected Result/s
|
Login & Enrollment
|
Sign in from Documents
|
-
Navigate to your.store page as an anonymous user
-
Click on Documents tab
-
Click view button
|
Auth modal should be displayed, and after logging in you are able to view the document.
|
Sign in - From Request Sample
|
-
As a not logged user, navigate to the Products tab
-
Click on the first product in the list
-
Click the Request Sample button (right side in the power box)
-
Go through auth flow as a Buyer user
|
Account Created, and you are dropped back on the same product page
|
Sign up - using Code
|
- As a not logged in user, click on the Sign Up button
-
Enter a valid Email and Submit
-
Go to your email and copy the confirmation code
-
Type the code into the Verification modal
-
Enter the password and select terms checkbox, click Continue
-
Enter First and Last Name, click Continue
-
Enter all details in the Company Info dialog, click Continue
|
Account created, user logged in (account pill in the top right corner)
|
Reset Password
|
-
Navigate to the your.store home page as not logged in user
-
Click Sign In button
-
Enter Email of the already created account and click Continue
-
Click Reset my password link and Continue
-
Click Okay in check your email dialog
-
Navigate to Inbox and click on Change My Password button
-
Enter new password and submit
|
-
Reset password instructions email arrived
-
User logged in after reseting the password
|
Home Page
|
Home page - Ask your questions
|
-
Navigate to your.store home page
-
Click on 'Message us' button from Ask your questions
|
Messenger should open from bottom-right
|
Home page - Browse products by Market
|
-
Navigate to your.store home page
-
Scroll down to Browse Products by Market
-
Click on any Market
|
-
Clicking on Market opens a list of products from Market you clicked
-
URL includes /products?category=<category-you-clicked>
|
Home page - Filter and sort for tab strip
|
-
Navigate to the your.store home page
-
Scroll down to section Documents / Formulations / Experts tabs
-
Documents
-
Change Document type and click Filter
-
Change Most Viewed
-
Click on Formulations
-
Select Application and click Filter
-
Click on Experts
-
Click message button in any expert
|
-
Filtering works correctly (list changes after changing filters)
-
Clicking on message button in experts open messenger to selected expert
|
Products Tab in top Navigation
|
Products tab - Search bar
|
-
Open store home page
-
Navigate to Product tab
-
Click into Search field
-
Type any phrase
-
Hit enter
|
View your search results, there will be only products shown
|
Products tab - Category tiles
|
-
Open store page
-
Go to Products tab (from navbar)
-
Click on the category tile (the tile below Matching Product Categories header)
|
Results are now shown based on the chosen category
|
Products tab - Filters
|
-
Open store page
-
Go to Products tab (from the top navigation in the header)
-
Once page is loaded, click on the any filter except Markets
-
Select first filter from the list
|
-
Filter has been added to search page (filter's tile displayed below filters button)
-
Results are now shown based on the selected filter
|
Products tab - Sorting
|
A-Z
-
Open store page
-
Go to Products
-
Click on the sort by list
-
Select Alpha A-Z
Z-A
-
Open store page
-
Go to Products
-
Click on the sort by list
-
Select Alpha Z-A
Relevance
-
Open store page
-
Go to Products
-
Click on the sort by list
-
Select Relevance
Most Viewed
-
Open store page
-
Go to Products
-
Click on the sort by list
-
Select Most Viewed
|
A-Z Results are sorted by alphanumeric ascending Z-A Results are sorted by alphanumeric descending Most viewed Results are sorted by most viewed Products Relevance Results are sorted by most relevant Products
|
Products tab - List/grid view
|
Grid View:
-
Open store page
-
Go to Products tab (from navigation bar)
-
Click on the icon of the grid (next to sort by options)
List View: 1. Open store page
-
Go to Products tab (from navigation bar)
-
Click on the icon of the list(next to sort by options)
|
Grid View:
-
Result view has been changed to the grid (with cards)
List View:
-
Result view has been changed to the list (with rows)
|
Brands tab in the top Navigation
|
Brands tab - Search bar
|
-
Open store home page
-
Navigate to Product tab
-
Click into Search field
-
Type any phrase
-
Hit enter
|
View your results, will be only brands
|
Formulations tab in top Navigation
|
Formulations tab - Filters
|
-
Open store page
-
Go to Formulations tab (from navigation bar)
-
Once page is loaded, click on the any filter (Markets is not a filter)
-
Select first filter from the list
|
-
Filter has been added to search page
-
Results are now scoped to selected filter
|
Documents tab in the top Navigation
|
Formulations tab - ilters
|
-
Open store page
-
Go to Documents tab (from navigation bar)
-
Once page is loaded, click on the Labeling claims filter
-
Select Natural from the list
|
-
Filter has been added to search page (tile displaying below smart filters)
-
Results are now scoped to selected filter
|
Mega Menu
|
Mega menu links navigate to proper page
|
-
Open store home page
-
On hover the technologies (at the navigation bar)
-
Once mega menu opened, click on any link
|
User has been redirected to search page with the chosen category
|
Search Filters
|
User is able to search for filters within All Filters
|
-
Open your.store
-
Go to Products tab
-
Click on any category
-
Click on All Filters
-
Once all filters opened, click any filter
-
Go to the search bar and type a filter name
-
Select a filter
-
Click apply filters in the top right corner
|
Your results have changed based on your selected filter
|
User is able to choose a property filter
|
-
Open your.store
-
Go to Products tab
-
Click on Plastics
-
Click on All Filters
-
Once all filters opened, click Mechanical Properties
-
Click Strain at Break and slide the handles
-
Click apply filters in the top right corner
Only applicable for certain categories
|
Your results have changed based on your selected filter
|
Request a Document
|
Request Document from Product page
|
- Login to your.store
- Navigate to product page
- From Product page Click on Request Document button
- Select the type of document
- Select your market from the drop down
- Request note (Optional)
- Click on Submit Request button
|
You have submitted a document request
|
Request a Sample
|
Request Sample from Product page
|
-
Open store page
-
Navigate to Products page
-
Open any product
-
Click ‘Request Sample’ button
-
Fill in the required fields
-
Click ‘Next’ button
-
Fill required fields (add address if needed)
-
Click Submit request button
|
You have submitted a sample request
|
Request a Quote
|
Request Quote from Product page
|
Request Quote
-
Login to your.store
-
Navigate to product page
-
From Power box click on Request a Quote
-
Select your market from the drop down
-
Fulfill "How do you plan to use this product" field
-
Provide annual volume and units
-
Select delivery address (if address not exist add new one)
-
Click Next
-
Once next page is loaded, provide shipping contact phone number (with prefix) and additional information
10. Click Submit Request
|
You have submitted a quote request
|
Messenger
|
Messenger Authentication
|
-
Navigate to the your.store home page as not logged user
-
Click on Talk to experts bubble (bottom right corner)
-
Type and send any message
-
Click on Sign In below the Business Email input
-
Go with Sign In / Sign Up flow
|
It is possible to Sign In / Sign Up from messenger
|
Send a message by logging in with just your email
|
-
Navigate to store home page
-
Click Messenger widget (right bottom corner of page)
-
Type any message and click send
-
Type existing email into 'Business email' field
-
Click send
-
Go to your inbox and find the verification email
-
Click verify
-
You can now send a message in the chat
|
An anonymous users is able to send a message
|
Send a message by logging in with just your account
|
-
Open store home page
-
Log in as buyer user (from a company other than )
-
Click Messenger widget (right bottom corner of page)
-
Type any message
|
A signed in user is able to send a message
|
Sending a buyer a product in the messenger with an your.store link
|
-
Open DSD (Digital Selling Dashboard https://www.knowde.com/conversations ) as an Expert
-
Go to your your.store inbox
-
Open conversation
-
Use the send product button
-
Choose any product to send
|
-
There is an your.store link to the product in the message
-
There is an your.store link to the product in the mail notification
|
Buer Account Manager
|
Edit your buyer profile
|
-
Navigate your.store
-
Click on Sign In and log in to any account
-
Click on Account Pill (top right) > Edit Account
-
Edit
-
First Name
-
Last Name
-
Job Title
-
Department
-
Market of Interest
-
Phone Number
-
Click Save
|
All informations updated in My Profile section
|
View Sample Request Details for a previously submitted request
|
-
Open store home page
-
Log in as buyer account (any user from a different company than your own)
-
Click on User Icon in right top of site
-
Click 'Sample request" in procurement area
-
Click any of requests in grid
|
Data about chosen request should be visible for customer and requester section, button 'View product page' button should be visible, status of request should be visible
|
View Document Request Details for a previously submitted request
|
-
Open store home page
-
Log in as buyer account (any user from a different company than your own )
-
Click on User Icon in right top of site
-
Click 'Document Request" in procurement area
-
Click any of requests in grid
|
Data about chosen request should be visible for customer and requester section, button 'View product page' button should be visible, status of request should be visible
|
View Quote Request Details for a previously submitted request
|
-
Open store home page
-
Log in as buyer account (any user from different company than your own)
-
Click on User Icon in right top of site
-
Click 'RFQ' in procurement area
-
Click any of requests in grid
|
Data about chosen request should be visible for customer and requester section, button 'View product page' button should be visible, status of request should be visible
|
Seller Account Manager
|
Navigate to your admin account manager from your.store
|
-
Navigate to the your.store home page as anonymous user
-
Click Sign In button
-
Enter your current business email for your admin account and click Continue
-
Click the account manager in the top right corner
-
Notice the dropdown, click any field
-
Navigate to Knowde already logged in
|
View the seller account manager
|
Update a Product/Brand/Storefront from the Storefront editor - Image
|
-
Navigate to https://www.knowde.com/ and log in to user with company_admin role
-
Click on account pill (top right) and click on View Storefront
-
Click on Edit Page
-
Update any image (logo, market, etc.)
-
Click Save and Done
-
Navigate to any product and click Edit Page
-
Update Image and click Save and Done
-
Navigate to any brand and click Edit Page
-
Update Image and click Save and Done
|
All changes visible in your.store page after max 1 hour
|
Update a Product/Brand/Storefront from the Storefront editor - Description
|
-
Navigate to https://www.knowde.com/ and log in to user with company_admin role
-
Click on account pill (top right) and click on View Storefront
-
Click on Edit Page
-
Update any text
-
Click Save and Done
-
Navigate to any product and click Edit Page
-
Update any text and click Save and Done
-
Navigate to any brand and click Edit Page
-
Update any text and click Save and Done
|
All changes visible in your.store page after max 1 hour
|
Comments
Please sign in to leave a comment.